Shreyansh Bhatt - Consulting, Product Management & Agile Delivery
Building Products at the Intersection of AI, SaaS & Customer Experience
Product Owner and Consultant with 6+ years of experience building enterprise CRM and AI-powered products.
Passionate about solving complex customer problems through product strategy, execution and delivery through
emerging AI technologies.
PROFESSIONAL WORK
AT&T CRM Transformation
How working as part of AT&T Product team enabled a CRM modernisation effort that enabled reducing the AHT by 20%, improving FCR by 10% and Agent adoption by 90% post rollout across AT&T retail and authorised retail stores in the US
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StarHub Digital Governance
An IT Managed Services project that involved designing a transition strategy and executing a transformation roadmap through governance to improve the overall IT posture of a Singapore based telco while improving the quality of Service Delivery through CSAT
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PERSONAL PROJECTS
Ask-Shreyansh: AI Portfolio Assistant
A live AI assistant that lets you ask about my background, work, and goals directly which is built on the principles of retrieval-augmented generation hands-on, give it a try!
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PriceWatch: AI-Shopping Assistant
A price monitoring platform that aggregates prices and tracks historical trends across marketplaces and delivers discount notifications helping shoppers save money
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Contact
Let’s connect and build something thoughtful.
Reach out for collaborations, product work, consulting engagements, or opportunities where strategy and execution need to meet.